Chris Beedel (FENSA) and Richard Hearn (GGF)

CTSI Symposium 2018: GGF & FENSA Focus On Consumer Protection

Image Above: Chris Beedel (FENSA) and Richard Hearn (GGF)

The Glass and Glazing Federation (GGF) and FENSA are exhibiting and presenting at the annual Chartered Trading Standards Institute (CTSI) Symposium taking place in Nottingham on 4th to 6th June.

The CTSI Symposium is a great opportunity for GGF and FENSA to network with Trading Standards Officers but more importantly, engage with key influencers from like-minded organisations such as the Advertising Standards Authority, Citizen’s Advice, Which?, TrustMark and of course the CTSI.

GGF’s Membership and Training Director, Richard Hearn and FENSA’s Membership Director, Chris Beedel will be co-presenting on the topic of “GGF & FENSA helping Trading Standards to protect & delight consumers”.

The presentation will convey the benefits of GGF’s consumers website MyGlazing.com (GGF’s award winning consumer advice website) and the GGF’s consumer protection schemes – including the Conciliation Scheme, which helps Members and homeowners resolve any disputes and the improved Deposit Indemnity Fund which safeguards consumers’ deposits in the unlikely event of the chosen GGF member company, going into administration, liquidation or bankruptcy.

FENSA will be presenting on the important role it plays in supporting Trading Standards with policing the industry and assisting the prosecuting of rogue companies misusing the FENSA logo.

As Chris Beedel said “It is important for both FENSA members who choose to undertake work legally and play by the rules, and for consumers that when a company states that it is a FENSA member that has been inspected and audited for compliance with the Building Regulations, that this is true.”

Further information on the CTSI Symposium can be found here: www.tradingstandards.uk/practitioners/symposium-2018

To find out more about GGF and FENSA please visit us at www.ggf.org.uk/ www.fensa.org.uk

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