VBH has updated its webshop, VBH24, to make ordering easier for customers. It now includes a product configurator, designed to show customers the exact hardware required for each project on complex installations such as tilt and turns, bi-folds or greenteQ Invisifold slide & folds.
VBH24 means customers can place orders, track orders (whether placed online or via phone), check stock levels and pricing, search for part numbers, view and download invoices and much more. Ordering products can be made even easier and quicker by creating a ‘Favourites’ List, or by uploading CSV data files that contain the VBH part number. Those with an up-to-date credit account can place orders and they will be processed automatically.
VBH customer Adam Webb, Director at Garrards Windows, is responsible for ordering the hardware for his business. He says: “We’ve been using the VBH24 online shop since it was first introduced 5 years ago. We order the bulk of our hardware through it and can easily check stock levels and confirm prices – best of all, everything’s in one place. We can even track the progress of our orders and being able to save our most regularly ordered items into ‘Favourites’ makes it really quick and easy.
“The updated version of VBH24 with its new features makes it much slicker to use,” continues Adam. “Of course, we’ve still got the option of picking up the phone, so VBH are keeping that personal touch too!”
Gary Gleeson, Marketing Manager at VBH, adds: “Not only can our updated webshop be used to place bulk hardware orders, it’s also designed to make it simple to select and order the components needed for individual windows and doors, or to price on tender documentation, for example. Customers can even upload their own spreadsheets to place orders; all we need is a column denoting the product number and quantity. Once such a list has been saved to the shop the quantities can be tweaked and used again and again to load a basket. We’ll also create ‘Favourites Lists’ for customers, so their weekly or monthly ordering can be completed more efficiently.”
Free standard delivery to mainland Britain is available on orders over £100 placed via VBH24.
Visit www.vbhgb24.com to register start an order or call Gary on 01634 263263 to get online now.