Darren Gait Celebrates 40 Years Of Service At Carl F Groupco

by | Jun 12, 2024 | People

Darren Gait, Scottish depot manager at independent hardware supplier Carl F Groupco, received a 40-year Long Service Award in recognition of his longstanding contribution to the company.

Darren is a well-known, respected figure among the company’s Scotland-based customers. Carl F Groupco is renowned for exceptional customer service and considerable hardware expertise.

Darren joined the business in May 1984. “I started with the company when I was 17 years old. The knowledge and experience I gained over 40 years is invaluable to me in serving all our customers. Here’s to the next 40!”

Owen Coop, CEO of Carl F Groupco, commented: “Darren’s 40th anniversary is testament to his unwavering dedication to the business, a true example of commitment and excellence. We look forward to many more years of innovation and growth together.”

Darren’s career started in the Peterborough warehouse with group sales. In 2002, he moved to Cumbernauld being appointed Scottish depot manager. Today, he works alongside Pamela Wilson, regional sales manager, delivering quality customer service to Carl F Groupco’s growing customer base. Together, they ensure the company’s commitment to next-day hardware delivery throughout Scotland and the Highlands.

Carl F Groupco is one of the only independently-owned hardware distributors supplying an extensive range of premium quality window and door hardware to the fenestration industry throughout the UK.  Driven by the extensive knowledge and experience of its personnel, the company’s commitment to solving hardware problems, offering advice and finding solutions goes beyond order processing.

Remarkably, 64% of the company’s 36 employees have been with the company for over 10 years, reflecting a strong culture of loyalty and job satisfaction. “Our impressive staff retention rate confirms the supportive working environment and the opportunities for professional growth and development provided by Carl F Groupco,” said Owen.

“By investing in our employees, we ensure that our team remains motivated, knowledgeable and dedicated to delivering the highest standards of service to customers.”

As well as employee loyalty, the company has worked with several key suppliers for decades and six of its top ten fabricator customers have been sourcing from the company for over 20 years.



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