With the state of the market looking very different now to how it did at the end of the first national lockdown, it’s likely things will become much tougher for the industry in 2022 – especially as the surge in demand calms.

That’s the view of Andrew Scott, managing director of marketing agency Purplex.

Andrew commented: “It goes without saying but the industry boomed last year. Companies were inundated with requests and order books were fuller than they’ve been for years, despite the material and labour shortages.

Building Our Skills – Making Fenestration, Glass and Glazing a Career of Choice is expanding its national network of practical training centres with the addition of two new academy sites. The first is via a partnership with BUILD training, located near Heathrow airport, and the other through collaboration with Glass & Fenestration Training Solutions (GFTS) in Cornwall.

The expansion of the delivery network for practical training follows quickly after the acquisition by Building Our Skills of the digital assets and course content of Profitter which includes a range of courses including an introduction to fenestration for beginners, intermediate and advanced courses, along with specialist opportunities and surveying.

RISA now carries out assessments of replacement windows and doors under Section 75 of the UK consumer protection law.

Section 75 is part of the Consumer Credit Act that protects purchases made on a credit card or via a loan, so consumers can get their money back if there is a problem. In a nutshell it means that, for purchases between £100 and £30,000 bought with credit, the lender is as responsible as the supplier – so the consumer isn’t left with a debt for a purchase they don’t receive or that wasn’t up to scratch.

Section 75 claims can also be made even if the consumer hasn’t paid the full amount using a credit facility or credit card.

A lack of natural light in homes across Britain is harming the physical and mental wellbeing of the nation and creating a generation who are unhappy at home.

According to new research, those with limited natural light at home generally rate their physical and mental wellbeing lower than those with ample natural light in their properties. In fact, those with low levels of natural light are three times more likely to believe their home is bad for their mental wellbeing and more than twice as likely to believe it is bad for their physical health.

Window and door manufacturer, Origin, found that basement flats, which notoriously lack natural light, are the worst for both physical and mental wellbeing.  

From ordering and processing, through to manufacturing and final delivery, Central Window Systems has always prided itself on providing a seamless service, which is why the full solution fabricator has appointed a new warehouse and logistics manager.

After 15 years spent as a customer services advisor with Central, Mark McHale recently received the promotion, with the new role seeing him supervising the smooth delivery of products, managing inventory, and maintaining relationships with carriers, suppliers and most importantly, customers.

Mark comments: “In my previous role as a customer services advisor, I spent a lot of time handling customer enquiries, providing product support, building relationships with suppliers,

To support the company’s increasing customer base, West Lothian based window and door manufacturer, Window Supply Company (WSC) has relocated its Bellshill trade counter to a dedicated larger facility.

The 5,200 square ft. warehouse and office space is conveniently located in the modern Motherwell Park industrial estate. Motherwell Park boasts excellent transport links with both the M8 and M74 motorways – ensuring the trade counter is easily accessible to its trade customer base.

Since opening back in August 2019, the Bellshill customer base continues to increase month on month. The modern business unit, located in Unit 5 Motherwell Park, is more than double the size of the previous unit occupied just a short mile away in Darrows Industrial Estate.

Sash window specialists Victorian Sliders have begun 2022 by supporting two extremely worthy causes.

In place of the Christmas gifts they would usually send to their customers, the South Wales firm has donated £5,000 to Ty Hafan’s children hospice, and £5,000 to ABF – The Soldier’s Charity.

One of Britain’s leading paediatric palliative care charities, Ty Hafan offers comfort, care and support to life-limited children throughout Wales.

This support can be in the hospice, in the community or at home, and gives parents and carers a chance to relax and recharge their batteries.

Better communication with customers and partners was vital to survival for fenestration businesses during 2021, while supply chain issues, record demand and COVID safety procedures caused no end of challenges for the whole industry.

But it wasn’t just a question of stepping up the conversations outside of the organisation. Internal communication was just as important in keeping a business on track and agile in rapidly changing times.

One company that really focused on ramping up the dialogue between colleagues over the last 2 years was Window Ware.

Renolit Cramlington Ltd has appointed James Callan as business manager in the UK and Ireland to lead the Exterior Solutions sales team.

James brings with him seven years’ experience from the Renolit Interior Surfaces business and previously worked in the fenestration industry.  James’ combined knowledge of both Renolit and the exterior market places him in an ideal position to take over this important role and to guide the company’s exterior business for 2022 and beyond. He will continue to be supported in the market by account manager John Gray.

Euramax Solutions has strengthened its communications team with the appointment of a new marketing executive.

Joining the Barnsley-based uPVC fabricator, Aaron Mawi is now responsible for all marketing activity across the company, as well as its parent company Modular Group Investments (MGI) and its subsidiaries, which include aluminium fenestration business Barton Windows Limited, and fenestration fabricator Rapid PVCu Systems Limited.

With previous experience as a marketing executive for chartered accountants Moore East Midlands and as a case manager for the Department for Work and Pensions, Aaron is well equipped to take the Euramax brand forward.