PVCu window machinery expert Kall Kwik has revealed the ACE up its sleeve with the launch of the partnership scheme focussing on Advice, Care, and Engineering, providing fabricators with a support package that it says offers exceptional peace of mind combined with the tools to advance their businesses.
The range of benefits for companies signing up to be ACE partners includes breakdown cover, regular servicing, discounts on spare parts, performance audits and a free consultation to assess how to improve efficiency and profitability.
“Machinery is at the heart of all PVCu window production. As any fabricator will tell you, when one machine goes down, it can have a massive knock-on effect to the whole process,” says Chris Bailey, Kall Kwik’s UK and Ireland Business Development Manager.
“When you have a burst pipe in your bathroom at home and urgently need a plumber, the call out fee can be astronomical and the lead time excessive. It’s often a similar situation with window machinery. That’s why we’ve launched ACE – the Advice Care Engineering partnership scheme.
“The first step of the scheme is to avoid breakdowns in the first place. Before signing up, our engineers will pay a site visit to undertake an inspection of the existing machinery and, if necessary, make recommendations for repairs or replacements.
“We will also carry out a free consultation to look at business processes, from order to dispatch, to evaluate any areas where efficiency can be improved. This could be anything from machinery upgrades, adjustments in software, alternative integration or a more streamlined production layout.
“Many of our recent recommendations have been at low or no cost to customers.
“ACE partners will also receive discounted engineering rates and spare parts, giving them precious peace of mind that if an issue did occur with a machine, they will have the support of our expert team to get them back up and running in the ‘Kwikest’ time possible.
“If you want to find out more about how to become an ACE partner, feel free to give me a call on 0161 486 1911 for more details.”