Image Above: Euroglaze’s customer service team can support new customers signing up to Window Designer
Euroglaze, Rehau’s longest serving trade fabricator, is making it even easier for new customers to place online orders by extending its use of First Degree’s Window Designer software.
Whereas previously new customers had to wait until they received a dongle key from Euroglaze pre-loaded with all their pricing data to place orders online, they can now simply log on directly to the Euroglaze Window Designer account via the cloud.
This, says Euroglaze’s Managing Director Martin Nettleton, is making it easier for new customers to try out the legendary Euroglaze quality and service for themselves with no long term commitment and no cost*.
He explains: “Window Designer is a really user-friendly design and pricing option which we know trade customers really like because it is fast and accurate. For existing customers, we load Window Designer directly on to their servers for them, but for new customers we will just send them a username and password and they can get started with us straightaway using the pricing data which we have stored in the cloud.
“If trade customers like what we do, as we know they will, they can come on board with us and, unlike the previous dongle system, if they have a number of different branches or trade counters, they can even share the login so that branches can quote and set up jobs on our system ready for the head office to place orders online.”
Existing or potential customers who want to do more with Window Designer than just price jobs, or who don’t have the high speed internet access required for the cloud based option, can still request a dongle key from Euroglaze and the Customer Service Team will send one out to them direct.
Euroglaze’s IT Manager Graham Park says that Euroglaze has done extensive testing of the system with trial customers to ensure that it is simple, fast and reliable and gives potential customers access to the complete range of Euroglaze products which includes a vast range of window and door styles in Rehau profile, including new composite doors featuring a Doorco slab.
More details are available via the website: www.euroglaze.co.uk