Rehau Commits To Customer Service Offering With New Showroom Investments

by | Jul 9, 2024 | Trade News

Image Above: London Building Centre

Rehau has revealed a revamp of its windows and doors showroom at the London Building Centre, allowing customers to get a hands-on look at the company’s full range of windows solutions.

As well as this, a host of Rehau’s UK sites have had brand new showrooms installed, continuing the company’s commitment to investing in providing customers with the best possible service. The company’s Ross-on-Wye headquarters, Blaenau Ffestiniog factory, and Manchester sales office have been updated with the latest product launches and new informative displays to ensure that every customer is able to view the company’s full range of solutions in person.

Ross-on-Wye headquarters

The refurb features some of the latest products from Rehau, including the new Slinova sliding door system, which can be viewed at the London hub, and at the Ross-on-Wye headquarters and the Manchester office.

Visitors to the sales offices in Manchester, the headquarters in Ross-on-Wye and the factory at Blaenau Ffestiniog will be able to see Rehau’s World of Windows exhibition, which, at the Herefordshire site, showcases Slinova, Total70 Casement, Rio Flush Fit, Heritage vertical sliders, and T70R fully reversible windows.

The site in Manchester also features a number of the major product systems from this exhibition, including the new product Artevo. Artevo is Rehau’s largest window system to date, giving architects, designers, and specifiers the opportunity to incorporate huge profiles that maximise natural light with all the performance benefits of polymer.

One of the first visitors to the new showroom, Alex Griffiths from Everite Windows, said of the new site: “The new showroom is a welcome addition from Rehau, further improving their customer support service not just at Head Office but also at their sales offices.  It is the best way to showcase to our customers the quality, durability, and aesthetics of the main window systems of Total70 and Rio Flush Fit.

Blaenau Ffestiniog factory

“As well as this, it was a good opportunity to see Rehau’s newest products on the market including the Slinova sliding door and the soon to be launched Artevo system for the commercial market.  It was interesting to see Artevo in the new foil Alux, an excellent replica of aluminium.”

Alongside this, Rehau has revamped its Blaenau Ffestiniog factory in North Wales, where the training academy has been refurbished. It features new graphics on the walls inspired by the mountain location of the factory, with motivational messaging displayed in both Welsh and English.

One of the apprentices to benefit from the refurbishment is Elan James, a logistics administration apprentice studying Business Admin Level 2. After attending a session at the site, he said: “What a transformation, the room is now a motivational place to study and learn in. In particular the inspiring quotes, especially in Welsh, make a real difference to the learning environment.”

Manchester sales office

Russell Hand, head of product management and technical at Rehau said: “Our showrooms are the best tool to showcase our products to our customers. Seeing the full window systems in real life allows people to visualise them in their projects and often leads to more collaborative discussion.

“Meanwhile, our investment into our site in Blaenau Ffestiniog shows Rehau is fully committed to investing in the next generation with a wide range of apprenticeships. We are looking forward to welcoming both existing and new customers to the spaces soon.”

Those looking to see the products in person can request a visit to see the London Hub in the Building Centre here: https://www.rehau.com/uk-en/discover-the-rehau-hub

 

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