Independent hardware supplier Total Hardware has announced it has secured a new product research, development and testing centre. Located in the Midlands the centre underscores the company’s commitment to product innovation and excellence, claims the company.
General manager Chris Pell said: “This is a significant milestone for us, and we are confident that the investment will contribute to further elevating our standards of quality and product innovation in addition to supporting our customers with ongoing testing.”
Total Hardware’s own product lines currently include the Quantum range of hardware for windows and doors, the Superior 25 stainless steel door hardware collection and the Duration friction stays and window locks. Additionally, the company is gearing up for the imminent launch of its new Apex range. Chris said: “We are thrilled to introduce Apex, our next generation of window locking mechanisms set to launch in January 2024. The new range offers tangible innovations aimed at benefiting our customers.”
Customer support has always been a focus for the business. It believes in continuous investment in technology, equipment and training to ensure it continually exceeds its customers’ expectations. Its customers also enjoy rapid turnaround times from quotation to despatch as well as reliable next-day deliveries nationwide, claims the company.
The new product research, development and testing centre will enable the company to continue to deliver on its commitment to anticipating and reflecting market trends. Its capabilities will also help enhance customer service and support. Chris concluded: “We are excited about the opportunities our new centre offers and look forward to unveiling new developments shortly. Watch this space!”
