Image Above: Gareth Dix and Harriet Adams
Two new Area Sales Representatives at leading hardware supplier VBH, Harriet Adams and Gareth Dix, are proving themselves more than capable in driving new business and offering great customer service.
Harriet Adams has now been with VBH for a little over a year. As a newcomer to the industry, Harriet underwent a thorough induction period shadowing Regional Sales Manager for the South, Dan Powell. Covering the south-east of the country from Kent and Hampshire, up to Oxfordshire and parts of London, Harriet has developed a sound understanding of window and door hardware and has been involved in customer training sessions for complex products such as Invisifold alongside Wayne Hewlett, one of the company’s Technical Support Team members.
Harriet has taken a special interest in VBH’s ‘lifestyle’ hardware and systems, and she has enjoyed particular success with greenteQ Clearspan hardware for aluminium bi-folds. Harriet is now generating new business with fabricators by promoting the suiting possibilities with the recently-extended greenteQ suited range of window, door and patio furniture. Dan says: “Harriet’s strong desire to succeed came across at interview and that immediately impressed us. Her performance is backing up that desire and I’ve received nothing but great feedback from her customers.”
Gareth Dix, who covers the Midlands, joined VBH in December, having spent several years at another hardware manufacturer within their internal sales team. His vast experience of the industry enabled Gareth to ‘hit the ground running’, and he has built a strong rapport with customers. VBH Regional Sales Manager – North, Adrian Gale says: “Gareth’s industry knowledge and experience in his customer service job has enabled him to transfer well into the external sales role with VBH and build good relationships with new and existing customers. Gareth has a perfect blend of experience and infectious enthusiasm that is seeing him achieve some excellent results.”
Simon Monks, Managing Director of VBH says: “Neither Harriet nor Gareth are stereotypical ‘hard sell’ salespeople. Our sales team is made up of a healthy mix of ‘well-seasoned’ guys who have many years’ experience at VBH, and newcomers like Harriet and Gareth who are offering great service to their customers that the whole team at VBH backs up through action. They all learn from each other, and have the skills to really nurture their customers, forming partnerships. That’s the VBH way, and I’m proud of the team that represents VBH.”